Celinked builds and manages the complete Amazon Seller Central to NetSuite integration via Celigo — orders, FBA inventory, settlements, returns and refunds. Every field mapping built to your specific NetSuite transaction model, with full error handling and retry logic. No generic templates.
No more manually pulling Amazon orders into NetSuite. No more settlement reconciliation headaches. No more FBA inventory drift. We automate the entire flow — built around how your operation actually works — so your team sees accurate data in NetSuite without touching it.
Generic connectors get you 80% of the way. The remaining 20% is where your operations fall apart — and where we focus.
Most teams don't realise their integration is broken until it shows up in a reconciliation, a customer complaint, or a Monday morning fire drill. These are the failure modes we see most often.
Orders fail to sync and nobody knows. No alerting, no retry logic — just gaps in your NetSuite data that surface weeks later during reconciliation.
An order fails to sync. There's no alert. Your ops team finds out three weeks later when a customer chases their order and it's not in NetSuite. We build alerting and retry logic so this never happens.
Amazon settlement reports don't reconcile to NetSuite because fees, refunds and adjustments aren't mapped to the right GL accounts.
Your finance team spends hours every fortnight reconciling Amazon settlements to NetSuite — because fees, refunds and adjustments aren't mapped to the right accounts. We fix the mapping so it reconciles automatically.
FBA inventory in NetSuite drifts from reality because inbound shipments, removals and adjustments aren't captured in the integration flow.
Your NetSuite inventory says one thing. Amazon says another. The gap grows every week because inbound shipments, removals and adjustments aren't flowing through. We close the gap and keep it closed.
Customer returns and refunds aren't flowing back into NetSuite, creating phantom inventory and incorrect financial positions.
Returns happen in Amazon but nothing flows back to NetSuite. Inventory gets overstated. Financials are wrong. We automate the full returns loop — credit memos, inventory adjustments, reimbursement tracking.
The integration works for .com but breaks for EU or CA marketplaces — different tax rules, currencies and fulfilment models not accounted for.
You expand to Amazon EU or CA and suddenly the integration breaks — different tax rules, different currencies, different fulfilment models. We build multi-marketplace support from the start, not as an afterthought.
Amazon SP-API updates or NetSuite customisation changes silently break flows with no monitoring in place to catch the failure.
Amazon updates their API. Your NetSuite admin adds a required custom field. The integration breaks silently and nobody knows for days. Under managed services, we catch these before they impact operations.
We build the complete integration — not just order sync. Every data flow between Amazon and NetSuite, mapped to your exact transaction types, custom fields and subsidiaries.
Most connectors only handle orders. We build every flow your operation needs — orders, inventory, settlements, returns — all mapped to how your NetSuite is actually configured.
Amazon orders flow into NetSuite as sales orders in real time. FBM and FBA orders handled separately with correct item, shipping and tax mapping. Fulfilment status updates back to Amazon on shipment confirmation.
Every Amazon order lands in NetSuite as a sales order — correctly mapped, correctly taxed, correctly attributed. FBA and FBM handled separately. Shipment confirmations flow back to Amazon automatically. No manual entry, no gaps.
Amazon settlement reports parsed and posted to NetSuite with correct GL coding — sales, fees, advertising, refunds and adjustments all mapped to your chart of accounts. Built to your specific subsidiary and accounting structure.
Settlement reports parsed and posted to NetSuite with every line item in the right GL account — sales, fees, advertising spend, refunds, adjustments. Your finance team stops spending hours on manual reconciliation.
FBA inventory levels synced to NetSuite including inbound shipments, stranded inventory, removals and reimbursements. Inventory adjustments posted automatically to keep NetSuite accurate against Amazon's fulfilment network.
FBA inventory levels, inbound shipments, removals, stranded stock and reimbursements — all flowing into NetSuite automatically. The gap between what NetSuite says and what Amazon holds closes permanently.
Customer returns and refunds flow back into NetSuite as credit memos or return authorisations. Inventory adjustments applied on return receipt. Reimbursements tracked against original orders with full audit trail.
Customer returns in Amazon trigger credit memos in NetSuite, inventory adjustments on receipt, and reimbursement tracking against the original order. The full loop — automated. No phantom inventory, no manual credit notes.
Every field mapping is built to match your specific NetSuite transaction types, custom fields, subsidiaries and approval workflows. We review your configuration before we write a single line of flow logic.
Before we build anything, we understand how your NetSuite is set up — your custom fields, your subsidiaries, your approval workflows. The integration is designed around your reality, not a template we've used before.
Custom field mapping — Amazon order fields mapped to your NetSuite custom fields, not just standard fields. Every field your operation depends on, accounted for.
Your custom fields, mapped correctly — data lands in the right place in NetSuite every time, not just the standard fields. The fields your team actually uses are covered.
Multi-subsidiary support — orders routed to the correct NetSuite subsidiary based on marketplace, brand or fulfilment channel. Subsidiary logic built to your structure.
Right subsidiary, every time — orders go to the correct NetSuite subsidiary automatically, based on marketplace, brand or channel. No manual rerouting.
Error handling & alerting — every failure categorised, alerted and queued for retry. No silent drops. Failure modes documented and escalation paths defined.
Errors caught before they become problems — every failure is alerted immediately. Your team doesn't find out from a customer or a reconciliation gap.
Retry logic — exponential backoff for transient API failures. Permanent failures escalated with full context. Temporary Amazon or NetSuite API issues don't result in missing records.
Temporary outages don't mean missing orders — if Amazon or NetSuite has a brief API issue, flows retry automatically. Permanent failures are escalated with full context, not silently dropped.
Operational runbooks — full documentation of every flow, error type and resolution procedure. Your team can understand and operate the integration without depending on us.
Your team knows how it works — full documentation of every flow and error type. You're not dependent on us to understand your own integration.
Celinked is a boutique practice. Every Amazon–NetSuite integration is designed, built and owned by a senior engineer — not delegated to a junior after the scoping call.
No account managers, no junior handoffs, no templated solutions. The same person who scopes your integration builds it, tests it, and is on call when something needs attention.
Already running an Amazon–NetSuite integration that's generating errors, drifting or failing silently? We conduct a structured audit and fix what's broken.
Most teams come to us with an integration that was working and stopped — or one that was never quite right. We assess what you have, tell you exactly what's broken, and fix it. Straight talk, no upsell agenda.
Flows that were working and stopped — API changes, NetSuite updates, credential expiry. We diagnose the root cause and restore with proper error handling in place.
It was working last month. Now it's not. We diagnose exactly what changed — API update, expired credential, NetSuite customisation — and restore it properly, not just patch it.
Amazon revenue not matching NetSuite. We trace the gap to the specific mapping or flow logic causing the discrepancy and fix it at the source.
Your finance team is spending hours every fortnight finding the gap. We trace it to the exact mapping or flow logic causing the discrepancy and fix it — so the reconciliation runs clean.
Celigo dashboard showing hundreds of errors daily. We categorise, prioritise and systematically eliminate failure modes — not just clear the queue.
The Celigo error dashboard is a wall of red and your team has stopped looking at it. We categorise every failure mode, prioritise by operational impact, and eliminate them systematically.
Adding EU, CA or other Amazon marketplaces to an existing integration. We extend the flow architecture to handle new regions — tax rules, currencies, fulfilment models.
You're expanding to Amazon EU or CA and the existing integration doesn't cover it. We extend the architecture properly — new tax rules, currencies and fulfilment models handled from the start.
You speak directly with the senior practitioner who will design and build your Amazon–NetSuite integration. We assess your current setup, identify what needs to change, and scope the engagement honestly.
Straight talk, no fluff, no upsell agenda. We look at what you're running, tell you what's at risk and what it takes to fix it — whether that's a targeted repair or a full rebuild.