βš™ Tech Mode β€” showing technical architecture, API specs and integration engineering detail πŸ“¦ Ops Mode β€” showing operational outcomes, business impact and plain-language descriptions
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Integration flows built for
how your operation actually works.

Integrations that fit your business,
not the other way around.

Off-the-shelf connectors handle the common case. We build the flows that handle your case β€” with the error handling, retry logic and operational governance that production systems require.

Generic connectors break when your business gets complex. We build integrations around how you actually operate β€” so orders flow, stock stays accurate and your team isn't firefighting sync failures.

Flow Architecture Built For Your Business Error Handling Errors Caught Automatically Retry Logic Nothing Gets Lost Transformation Scripts Data Mapped Your Way Operational Runbooks Your Team Can Run It Governance Full Visibility

Every flow follows a production-grade architecture.

Every integration is built to handle the real world.

From source API to destination system β€” every stage is engineered with failure modes, retry logic and observability built in from the start.

We don't just connect systems β€” we build in the safety nets, error catching and alerts that mean your team finds out about problems from us, not from a customer.

πŸ“‘
Source API
Your System
Trigger or poll endpoint
Amazon, Shopify, 3PL…
πŸ”„
Extract
Pull Data
Paginated fetch with auth
Orders, stock, fulfilment
βš™οΈ
Transform
Translate
Field mapping & scripts
Into your NetSuite format
πŸ›‘οΈ
Validate
Check
Schema & business rules
Catch bad data before it lands
πŸ“₯
Load
Send to NetSuite
NetSuite upsert with retry
Reliable, with auto-retry
πŸ””
Alert
Notify
Error routing & escalation
We know before you do

What we build into every flow.

What makes our integrations different.

Production-grade integration isn't just about connecting two systems β€” it's about what happens when things go wrong, at scale, at 2am.

Most integrations break silently. Ours are built to catch problems, retry automatically and alert the right people β€” so your ops team isn't the last to know.

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Custom Field Mapping

Mapped to Your NetSuite Setup

Field-level mapping built to your exact NetSuite transaction model, custom fields, subsidiaries and record types. No assumptions about your configuration.

We map data to your exact NetSuite setup β€” your custom fields, your subsidiaries, your record types. No generic templates that half-fit.

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Transformation Logic

Complex Rules, Handled Automatically

JavaScript hooks for complex data transformations β€” conditional logic, lookups, calculated fields, format conversions and multi-record orchestration.

When data needs to be calculated, converted or conditionally routed, we build that logic in β€” so it happens automatically every time, not manually by your team.

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Error Handling Architecture

Errors Caught and Categorised

Categorised failure modes β€” transient vs. permanent errors, business rule violations, schema mismatches. Each category routed to the right resolution path.

Not all errors are equal. We categorise them β€” temporary glitches vs. real problems β€” and route each one to the right fix automatically.

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Retry Logic

Nothing Gets Silently Dropped

Exponential backoff for transient API failures. Dead-letter queues for permanent failures. No silent data drops β€” every record is accounted for.

If a sync fails, it retries automatically. If it keeps failing, it's flagged β€” not silently dropped. Every order, every stock update, every record is tracked.

πŸ“Š

Monitoring & Alerting

You Know Before Your Customers Do

Flow-level health dashboards, error rate thresholds, volume anomaly detection and escalation routing. You know when something breaks before it impacts operations.

We set up alerts so that if something goes wrong, the right person is notified immediately β€” not after a customer complaint or a warehouse call.

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Operational Runbooks

Your Team Can Run It Without Us

Full documentation of flow architecture, error codes, resolution procedures and escalation paths. Your team can operate the integration without us in the room.

Every integration comes with plain-language documentation β€” what it does, what errors mean, how to fix them. Your ops team doesn't need a developer to keep it running.

Flows we've built for eCommerce operations.

Real integrations we've built for businesses like yours.

Every engagement starts with understanding your specific data model, not a generic template.

Every project starts with understanding how your business actually works β€” not fitting you into a template.

01

Omni-Channel Order Sync

All Your Orders Into NetSuite, Automatically

Single NetSuite order flow ingesting from Amazon, Shopify, B2B portals and EDI channels β€” normalised to a consistent transaction model with channel-specific routing rules.

Amazon, Shopify, B2B portal, EDI β€” all orders land in NetSuite automatically, correctly formatted, with the right routing for each channel. No manual entry, no missed orders.

Order ManagementMulti-channelEDI
02

3PL Fulfilment Confirmation Loop

NetSuite Talks to Your Warehouse, Automatically

Bidirectional flow between NetSuite and 3PL WMS β€” outbound order release, ASN generation, shipment confirmation, carrier tracking injection and returns processing.

Orders go out to your 3PL automatically. Shipment confirmations, tracking numbers and returns come back into NetSuite without anyone manually updating records.

3PL / WMSASNReturns
03

Inventory Position Sync Across Nodes

Accurate Stock Levels Everywhere, Always

Real-time inventory position updates from multiple fulfilment nodes β€” 3PL, FBA, owned warehouse β€” aggregated and pushed to NetSuite and sales channels with buffer logic.

Stock levels from your 3PL, Amazon FBA and your own warehouse β€” all consolidated and pushed to your sales channels in real time. No overselling, no manual stock updates.

InventoryMulti-nodeFBA
04

Financial Settlement Reconciliation

Amazon & Shopify Payouts Into NetSuite Automatically

Automated ingestion of Amazon and Shopify settlement reports into NetSuite β€” fee categorisation, currency conversion, journal entry creation and period-end reconciliation.

Settlement reports from Amazon and Shopify automatically land in NetSuite as journal entries β€” fees categorised, currencies converted, ready for your finance team to close the period.

FinanceSettlementsReconciliation
05

Vendor / Supplier PO Automation

Purchase Orders Sent to Suppliers Without the Admin

Purchase order generation from NetSuite demand signals, transmission to suppliers via API or EDI, acknowledgement processing and receipt matching on delivery confirmation.

NetSuite raises a PO, it goes to your supplier automatically. Acknowledgements come back in. When stock arrives, it's matched and confirmed β€” no manual chasing.

ProcurementEDIPO Management
06

Transfer Orders Sync Automation

Stock Movements to Warehouses, Handled Automatically

Automated sync of NetSuite Transfer Orders to external 3PL and logistics partners β€” pushing outbound stock movements to Amazon FBA, BOL.com fulfilment centres and other warehouse networks with status confirmations fed back into NetSuite on receipt.

When you move stock to Amazon FBA, BOL.com or another warehouse, the transfer order goes out automatically and NetSuite is updated when it arrives. No spreadsheets, no manual confirmations.

Transfer OrdersFBAWarehouse Networks

Every engagement delivers a complete system.

You get more than a working integration.

Not just a working flow β€” a documented, monitored, maintainable integration asset.

Every project includes the documentation and runbooks your team needs to understand, operate and maintain the integration β€” not just a black box that works until it doesn't.

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Flow Architecture Document

How It's Built, Documented

Full technical specification of the integration design β€” data sources, transformation logic, error handling strategy and operational dependencies.

A clear record of how the integration works β€” what connects to what, what the rules are, and what it depends on. So anyone can understand it, not just the person who built it.

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Field Mapping Specification

Every Field, Documented

Complete source-to-destination field mapping with transformation rules, default values, conditional logic and NetSuite internal ID references.

A complete record of where every piece of data comes from and where it goes β€” so if something looks wrong in NetSuite, you can trace it back immediately.

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Error Handling Matrix

What Each Error Means and How to Fix It

Categorised error types, resolution procedures, retry configuration and escalation paths β€” documented for operational use.

Every error type listed with a plain-English explanation and a step-by-step fix. Your ops team can resolve most issues without calling a developer.

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Operational Runbook

A Manual Your Team Can Actually Use

Step-by-step procedures for monitoring, common error resolution, flow restart and escalation. Written for your operations team, not just developers.

Written for operations people, not developers. How to check if it's running, what to do when it's not, and who to call if it needs escalating.

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Test Evidence Pack

Proof It Works Before It Goes Live

Documented test scenarios, sample payloads, expected outputs and UAT sign-off records. Full audit trail of pre-production validation.

We test with real data volumes and edge cases before go-live. You get a full record of what was tested and what passed β€” so you go live with confidence.

Why documentation matters.

Why this matters for your team.

Most integration failures aren't technical β€” they're operational. A flow that nobody understands is a flow that breaks silently and takes days to diagnose.

Most integration disasters we're called in to fix started as undocumented changes or missing runbooks. Good documentation is the difference between a 1-hour fix and a 2-day crisis.

Every Celinked engagement includes full operational documentation as standard β€” not as an add-on.

Every project includes full documentation β€” it's not an add-on, it's how we work.

Senior-led, boutique delivery. Every flow, every time.

You work directly with the person who builds and owns your integration.

Celinked is a boutique practice. Every flow is designed, built and owned by a senior engineer with deep NetSuite and Celigo expertise β€” not delegated down a delivery chain.

No account managers, no junior handoffs, no templated solutions. The same person who scopes your integration is the one who builds it, tests it and supports it after go-live.

What boutique integration engineering looks like

What working with Celinked actually means

βœ“
Every flow scoped individually β€” no templated packages, no assumptions about your NetSuite configurationYour integration is designed around your business β€” not retrofitted from a standard template
βœ“
Field mapping built to your exact NetSuite transaction and record modelData lands in the right place in NetSuite β€” every time, not just most of the time
βœ“
Full error handling with categorised failure modes and alerting built in from day oneErrors are caught, categorised and alerted β€” your team doesn't find out from a customer
βœ“
Retry logic with exponential backoff for transient API failures β€” no silent data dropsTemporary API hiccups don't become missing orders β€” flows recover automatically
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Schema change monitoring and proactive flow maintenance includedWhen Amazon or Shopify changes their API, we fix it before you notice
βœ“
Direct access to the senior engineer who built your integration β€” always, not via a support queueSomething breaks at 2am β€” the person who built it handles it, not a helpdesk ticket

From brief to production in five stages.

From first call to live integration in five steps.

A structured delivery process that keeps scope, quality and timelines under control.

A clear process so you always know where things are β€” no black box, no surprises.

01

Discovery

We Learn Your Setup

Map your data model, systems, volumes and operational requirements.

We understand your systems, your volumes and how your business actually works before writing a line of code.

02

Architecture

We Design the Solution

Design the flow, error handling strategy and field mapping specification.

We design the integration and show you exactly what it will do β€” before we build it.

03

Build

We Build It

Implement flows in Celigo with transformation scripts and error routing.

We build the integration in Celigo with all the error handling and retry logic built in from the start.

04

Test & UAT

We Test It Properly

End-to-end testing with real data volumes and edge case validation.

We test with real data and real edge cases β€” so you're not discovering problems after go-live.

05

Go-live & Hypercare

We Stay With You at Launch

Monitored production launch with dedicated support during stabilisation.

We monitor the first days of live running closely and fix anything that comes up fast β€” so your team goes live with confidence.

Have a flow that's broken or missing?

Have an integration that's broken, missing or held together with spreadsheets?

Tell us what you're trying to connect and where it's failing. We'll give you a straight assessment of what it takes to fix it β€” no jargon, no sales pitch.

Tell us what you're trying to connect and what's going wrong. We'll give you a straight answer on what it takes to fix it β€” no jargon, no sales pitch.